Meet our Senior Management Team and Heads of Department.

Read their interviews where they share advise on work life but also you will get a glimpse of who they are out of work too. 

Head shot of Lucy Weller, Head of Events

Lucy Weller 
Head of Events

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How long have you worked at CHW for?
I started 11th October 2010 (I think) so that will be 10 years this year!

What do you do at CHW?
As Head of Events I manage the Events team which comprises of five event mangers, our receptionist and The Venue Services Team who look after all the logistical setting up of the meeting rooms.

What do you like most about working at CHW?
The people of course – being able to work with a brilliant group of people in an environment where every day is different.  I also like to look back to see just what a difference we all have made to the business and the building over the last 10 years.

What do you like the most about working in the Events Industry?
I love working with my colleagues, working in such a beautiful building and the fact that we run a wide variety of events.

Where is your favourite place to go in Westminster?
I love having St James’s Park right on our doorstep we are lucky to be working in a central location, and yet still have lots of greenery around us.

How long have you worked in the events industry?
Really since October 2000, however my first taste of the industry was back in 1996, when I worked at a venue for work experience during my university days.

What is your greatest highlight while working in the events industry?
Oh, I am lucky enough to have a few on my list of highlights:

  • Achieving an MIA award.
  • Running the Laureus World Sports Awards which was CHW’s first ever media event.
  • Running the first Big Ben Bash, the live New Year’s Eve show we run with the BBC featuring Gary Barlow.
  • last, but not least meeting Lionel Ritchie.

What are your top three tips to venue bookers for planning the perfect event?

  1. Have a concise brief.
  2. Organise at least two site visits with your event manager.
  3. Be organised.

What are you looking forward to most post lockdown?
Seeing my parents and hopefully giving them a hug (if we are able) and secondly to enjoy a few G&T’s with my friends and laughing face to face rather than over Zoom.

Gary Savage
Financial Controller

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Head shot of Gary Savage, Financial Controller

How long have you worked at CHW for?
I joined the company on 27th February 2018, so have been with at CHW for over 2-years now.

What do you do at CHW?
As the head of the finance team I manage a team of two. Together we look after: account management, cashflow, capital expenditure, payroll, compliance with financial regulations, and overall trying not to be a typical accountant.

What do you like most about working at CHW?
The people, I feel very fortunate to work with a lovely group of individuals.

Where is your favourite place to go in Westminster?
Everyone will agree that my place is the staff kitchen for my tea. I am known to have a few cups (many!) of tea each day to keep me going. Plus, there are usually a few treats and biscuits on offer near the kettle.

What are you looking forward to most post lockdown?
Being able to go out and see friends and family, and an evening meal out.

Head shot of Kim Wright, Head of Technology

Kim Wright
Head of Technology

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How long have you worked at CHW for?
I started on Star Wars day 2010 (May the 4th), so just over ten years now.

What do you do at CHW?
The purpose of my role as Head of Technology is to work closely with all the departments at CHW, to create the technology strategy, oversee and have overall responsibility for all the IT, telecommunications and CCTV within the building.

What do you like most about working at CHW?
The team and the variety of events we run. Being able to make a difference in the business and have real input into how the business runs.

Where is your favourite place to go in Westminster?
I live in Brighton and get the train to and from there each day, and so I don’t really spend much time out and about in Westminster. When I do travel to London for something other than work, it is to go to a concert or visit a museum.  My favorite museum is the British Museum in Bloomsbury where I am always in awe of the sheer number of diverse ancient objects that are on display.

How long have you worked in the events industry?
Over 15 years, I had a break of 2-years before coming to CHW so it’s been over 17 years since I started working in the events industry.

What is your greatest highlight while working in the events industry?

  • Travelling all over Europe for my previous job.
  • Being involved with broadcasting events. We rent out our roof areas to media companies for when there are events such as Will and Kate’s Royal Wedding across the road in Westminster Abbey.
  • Hosting the FIFA Interactive World Cup – I am a gamer, so this was right up my street.
  • Being there when they announced the Higgs boson particle, CHW was the press centre.

What are your top three tips to venue bookers for planning the perfect event?

  1. Think about how you would like the attendees to interact and what outcomes you would like from the event. This will determine what technologies you should utilise. i.e. Live voting in the room or across other venues nationally or even globally.
  2. Think about your attendees and how tech savvy they may be. For instance, for an event for technology graduates, be prepared for them to have at least 3 devices which they will want to connect to Wi-Fi. If it is an event for retired people, then face to face interaction and very little Wi-Fi would be expected.
  3. You should have all this information in a brief for the venue so they can advise and quote on the most suitable setup for your event.

What are you looking forward to most post lockdown?
Going to parks around the country to finally take photos of nature! When I was in Japan recently, I bought a DSLR camera and really enjoyed taking photos in the parks and was really looking forward to doing more of that when I got back.

Adrian Roberts
Head of Facilities

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Head shot of Adrian Roberts, Head of Facilities

How long have you worked at CHW for?
I’ve been working at CHW for over 3-years now having started on 2nd May 2017.

What do you do at CHW?
As Head of Facilities, I am responsible for ensuring the building and its infrastructure are compliant with numerous regulations. To ensure all delegates, clients and staff have a safe environment to carry out their business within this iconic building.

What do you like most about working at CHW?
The friendly and helpfulness of all colleagues. I find CHW a relaxing and enjoyable environment to work in…most of the time.

Where is your favourite place to go in Westminster?
My favourite place to go is just downstairs at Wesley’s Café where I can get a very large cup of delicious coffee and enjoy a change of scenery from my office. I often conduct meetings in there as it’s such a lovely and bright environment.

What are you looking forward to most post lockdown?
Returning to the wonderful building to study and enjoy the anomalies of the structure and it’s unique history. On yeah and visit Wesley’s Café.

Head shot of Anna Glazebrook, Head of Marketing

Anna Glazebrook
Head of Marketing

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How long have you worked at CHW for?
I started working at CHW 26th June 2017 so that is just over 3-years.

What do you do at CHW?
As head of marketing I look after all the external communications and promotions of the venue space. I work closely with our BDM to organise and promote exhibition attendance and showcase events. As a head of department, I also work with the rest of the senior management team to put together companywide strategy and manage large projects.

What do you like most about working at CHW?
I want to say the people but we’ve all quite rightly said that. So, I will also say that I really like the fact that no two days working at CHW are the same. I love the broad range of my job role, the fact that I work with absolutely everyone onsite and that there is never a dull day at CHW.

Where is your favourite place to go in Westminster?
St James’s Park has always been a treasured place for me, I’ve lived in London a long time and so am very familiar with it. One of my favourite views in London is standing on the bridge over the pond and looking towards Horse Guards, the view of the buildings is very beautiful. Unfortunately, now the view also features lots of cranes.

How long have you worked in the events industry?
I studied Hotel & Restaurant management at university so had a bit of a taster then. The first venue I worked at was back in May 2008 when I had more of sales role. Gosh that is over 12-years now.

What is your greatest highlight while working in the events industry?
I think it’s when we win awards, my role means I am responsible for putting these nominations together so it’s such a great feeling to enable to company and the team to be recognised for their hard work. Last year we won the London Venue Awards for Best Historic Venue and in the past, I have won the MIMA award for Best Integrated Marketing Campaign.

What are your top three tips to venue bookers for planning the perfect event?

  1. Make sure you have a succinct objective as to why you want to put on an event
  2. Make sure when you are putting your budgets together you include all aspects that don’t just involve the venue you are booking. Include the promotion and communication methods you would want to have with your delegates.
  3. Be mindful of sustainability in events, ask your venue what initiatives can be installed to ensure your event is as green as possible.

What are you looking forward to most post lockdown?
I live on my own, so working from home has been rather lonely on occasion (I’ve loved it on others!) so I am really looking forward to being around people again including old friends and meeting new acquaintances.